Handling Your Personal Information

Blue Zone K.K. (“Company,” “we,” “us,” or “our”) recognizes the importance of protecting personal information and complies with the Act on the Protection of Personal Information of Japan (“APPI”) and other applicable laws and regulations.

This Privacy Policy explains how we collect, use, manage, and disclose personal information in connection with our real estate brokerage, property management, asset management, and related services.

Definition of Personal Information

“Personal Information” means information relating to a living individual that can identify the individual by name, date of birth, address, telephone number, email address, identification numbers, financial information, or other descriptions contained in such information, in accordance with APPI.

Categories of Personal Information We Collect
We may collect the following types of Personal Information:

  • Customer Information
    Name, address, nationality
    Date of birth, gender
    Telephone number, email address
    Identification documents (passport, residence card, My Number where legally required)
    Financial information (bank account details, income information)
    Property ownership and transaction history

Tenant Information

  • Lease application information
    Employment details and income
    Emergency contact information
    Rent payment history

Investor Information (Asset Management Services)

  • Investment preferences
    Financial assets and risk tolerance
    Transaction history
    Tax-related information

Website User Information

  • IP address
    Cookies and browsing data
    Inquiry form submissions

Purpose of Use
We use Personal Information only within the scope necessary to achieve the following purposes:

  1. To provide real estate brokerage services (purchase, sale, leasing)
    To provide property management services
    To provide asset management and investment advisory services
    To conduct due diligence and identity verification as required by law
    To prepare contracts and related documentation
    To manage rent collection and payments
    To respond to inquiries
    To provide information about our services, seminars, and updates
    To comply with legal and regulatory obligations
    To prevent fraud and ensure security

We will not use Personal Information beyond these purposes without obtaining prior consent, except as permitted by law.

Acquisition of Personal Information

  • We acquire Personal Information by lawful and fair means, including:
    Directly from customers
    Through website inquiry forms
    From business partners (with proper authorization)
    From publicly available sources where appropriate

Provision to Third Parties
We will not provide Personal Information to third parties without prior consent, except in the following cases:

  • When required by law
    When necessary to protect life, body, or property
    When outsourcing operations (e.g., property management companies, legal professionals, tax accountants, financial institutions)
    When providing information to government authorities pursuant to legal obligations
    When outsourcing, we supervise contractors appropriately to ensure proper handling of Personal Information.

Joint Use of Personal Information (If Applicable)
If we jointly use Personal Information with affiliated companies, the following items will be disclosed:

  • Scope of jointly used data
    Scope of parties involved
    Purpose of joint use
    Name of the party responsible for managing the data

Cross-Border Transfers
If we transfer Personal Information to third parties located outside Japan, we will:

  • Ensure appropriate safeguards are in place; and/or
    Obtain prior consent from the individual; and/or
    Comply with requirements under APPI regarding foreign third parties.

Security Measures
We implement appropriate technical and organizational security measures to prevent:

  • Unauthorized access
    Leakage
    Loss
    Damage

Security measures include:

  • Access controls
    Encryption of sensitive data
    Staff training
    Supervision of contractors

Retention Period
We retain Personal Information only for as long as necessary to fulfill the purposes stated above and to comply with legal obligations.

Requests for Disclosure, Correction, and Deletion
Under APPI, individuals may request:

  • Disclosure of retained Personal Data
    Correction, addition, or deletion
    Suspension of use
    Suspension of third-party provision

To make a request, please contact us at:

  • [Privacy Contact Email]
    [Postal Address]

We will respond in accordance with applicable laws and regulations.

Cookies and Website Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality
    Analyze usage
    Enhance user experience

Users may disable cookies via browser settings; however, certain features may not function properly.

Handling of “My Number” (Individual Number)

If we handle “My Number” or specific personal information as defined under Japanese law, we do so strictly in accordance with applicable laws and only for legally permitted purposes.

Revisions to This Policy

We may revise this Privacy Policy as necessary to reflect changes in laws or business operations. The updated version will be posted on our website with the revised date.

Contact for Inquiries

For questions regarding this Privacy Policy or the handling of Personal Information, please contact:

[Company Name] Co., Ltd.
[Address]
Email: [Email Address]
Phone: [Phone Number]